Legal

Acceptable Use & Anti-Spam Policy

The rules for acceptable use of our services, including our anti-spam policy.

All legal documents

Host2Go Limited (Company No. 13279820)

1. Introduction#

This Acceptable Use Policy (“AUP”) governs the use of all hosting, server, and related services provided by Host2Go Limited (“Host2Go”, “we”, “us”). It applies to all customers, their end users, affiliates, and any third party acting on their behalf. By using our services, you agree to comply with this policy. Violation may result in suspension or termination of services without refund.

2. Prohibited Use#

You may not use Host2Go services to transmit, store, distribute, or facilitate any material or activity that is unlawful, harmful, fraudulent, infringing, or otherwise objectionable. Prohibited activities include, but are not limited to: distribution of malware or malicious code, phishing, fraud, intellectual property infringement, distribution of child sexual abuse material, and any activity that violates applicable UK or international law.

3. Anti-Spam Policy#

Host2Go maintains a strict zero-tolerance policy against unsolicited bulk or commercial email (“spam”). The following are expressly prohibited for all customers, their end users, affiliates, and any third party acting on their behalf:

  • Sending unsolicited bulk email, commercial email, or messages of any kind.
  • Advertising, promoting, or referencing any website, domain, product, or service hosted on or associated with Host2Go through unsolicited messages, including email, instant messaging, newsgroups, or any other electronic medium.
  • Sending email to any recipient who has not given prior, verifiable, opt-in consent to receive it.
  • Operating mailing lists without closed-loop (confirmed/double) opt-in consent from every recipient.
  • Falsifying, forging, or obscuring email headers, sender information, or message origin.
  • Using third parties, affiliates, or external services to send unsolicited messages that advertise or reference any Host2Go-hosted website or service.
  • Harvesting or scraping email addresses for the purpose of sending unsolicited messages.

This prohibition applies equally to Host2Go itself, its customers, and any party sending mail on their behalf. No website hosted by Host2Go may be advertised using unsolicited messages by any sender.

All email marketing conducted through our services must be based on verifiable, affirmative opt-in consent. We require and recommend closed-loop (confirmed) opt-in for all mailing lists, in line with industry best current practices (MAAWG, Spamhaus). Records of consent must be retained and produced upon request. Every marketing message must include a clear and functional unsubscribe mechanism, and unsubscribe requests must be honoured promptly.

5. Reporting Abuse#

Suspected violations of this policy may be reported to [email protected]. We investigate all reports and take appropriate action, which may include warning, suspension, or termination of the offending account.

6. Enforcement#

Host2Go reserves the right to investigate suspected violations and to remove, disable, or suspend any content, account, or service that violates this policy, with or without notice. We cooperate with law enforcement and anti-abuse organisations as required.

7. Changes to This Policy#

We may update this policy from time to time. The current version is always published on our website. Continued use of our services constitutes acceptance of the most recent version.


Host2Go Limited Registered in England & Wales, Company No. 13279820 Contact: [email protected]