Change your domain's nameservers to the four cPanel nameservers below. After the change, it can take from 30 minutes up to a few hours before your website shows on the new hosting.
cPanel nameservers
Use all four nameservers:
ns1.mysecurecloudhost.com
ns2.mysecurecloudhost.com
ns3.mysecurecloudhost.com
ns4.mysecurecloudhost.com
These nameservers are for cPanel WordPress Managed plans.
Steps
- Find where your domain is registered (your registrar).
- If your domain is registered with Host2Go, log in to the client area at https://clients.host2goo.com and open your domain. Find the Nameservers section and enter the nameservers above. The nameservers for a new hosting plan are also sent to you by email after you order.
- If your domain is registered with another company, log in to that company's website and find the nameserver settings.
- Remove the old nameservers.
- Add the four cPanel nameservers above.
- Save the changes.
- Wait for DNS to update. This takes from 30 minutes up to a few hours.
- Open your website. If you still see the old site, flush your DNS cache (see the related article).
Important: If your domain uses Cloudflare or another DNS provider, do not change the nameservers. Change the DNS records (A, MX and others) at that provider instead.
Tip: SSL activates after your domain points to the hosting. If HTTPS does not work a few hours after the change, open a support ticket and we can activate SSL for you.
Do you have a VPS or dedicated server?
The nameservers above are for cPanel hosting plans. For Managed VPS, Self-Managed VPS or Dedicated servers, please contact support to get the correct nameserver details.
Manage DNS records after the change
When the nameservers point to us, log in to cPanel and open Zone Editor. There you can add, edit or remove DNS records.
Support can also add domains (if your plan has free slots), activate SSL and add mail records (SPF, DKIM, DMARC, MX) for you. Just open a ticket.
Important — using Cloudflare? Your domain can stay on Cloudflare. In your mail app, connect directly to the mail servers: imap.stackmail.com and smtp.stackmail.com for StackCP and Business Email, or your server hostname for cPanel (see Email Accounts > Connect Devices in cPanel). Do not use mail.yourdomain.com while the domain is behind the Cloudflare proxy. In Cloudflare DNS, set all mail records (the MX target, mail, imap, smtp, pop3, webmail and similar) to DNS only (grey cloud). Email does not work through the proxy (orange cloud).