Domain rules require that the owner's email address is real and confirmed. After you register a domain, transfer it to us, or change its contact details, we send you a verification email. Click the link in that email within 15 days, or the domain is suspended.
The verification email
| Detail | Value |
|---|---|
| From | [email protected] |
| Subject | IMPORTANT! Verify your contact information for yourdomain.com |
| When | After a new registration, a transfer to Host2Go, or a change of the domain contact details |
| Sent to | The email address in the domain contact details |
Steps
- Open the email with the subject IMPORTANT! Verify your contact information for your domain.
- Click the verification link in the email.
- Check that your contact details are correct and confirm them.
- That's it. You do not need to do anything else.
What happens if I don't verify?
If the contact details are not verified within 15 days, the domain is suspended. Your website and your email on that domain stop working. They start working again after you complete the verification.
I can't find the email
- Check your spam or junk folder.
- Search your inbox for
[email protected]. - If the email never arrived, open a support ticket and we will send it again.
Important: Always use a real email address that you check in the domain contact details. If the address does not work, you cannot receive the verification email or other important domain notices.
Tip: Don't use an email address on the same domain (for example [email protected] for yourdomain.com) as the domain contact. If the domain is suspended, that mailbox stops working too.